Terms of Service

Last updated: 11 September 2026

These Terms of Service ("Terms") govern your access to and use of the UN1K website, online store and any other websites, pages, platforms or applications operated by UN1K LTDA.

UN1K LTDA, a company incorporated under the laws of Brazil and registered under CNPJ No. 62.293.792/0001-97 ("UN1K", "we", "us" or "our"), operates the online store and provides the Services described in these Terms.

By accessing, browsing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use the website, create an account, place an order or otherwise use our Services.

These Terms are intended to be clear and transparent. Nothing in these Terms is intended to exclude, restrict or limit any mandatory consumer rights that apply to you under the laws of the United Kingdom.

1. Eligibility and Use of Our Services

By using our website or placing an order, you confirm that you are legally capable of entering into a binding contract under applicable law.

If you create an account, you agree to provide information that is:

• Accurate;
• Complete;
• Current; and
• Related to your own identity.

You are responsible for keeping your account information up to date.

Where an account requires a password or other login credentials, you are responsible for keeping those credentials confidential and should not share them with third parties.

If you believe that your account has been accessed without authorisation or that your login credentials have been compromised, please contact us at:

support@un1kstore.com

2. Acceptance of These Terms

By using our Services, you also acknowledge that you have read our Privacy Policy and other applicable policies made available on our website.

Our Privacy Policy explains how we collect, use, store and share personal information.

Our Returns & Refunds Policy explains your rights and our procedures regarding cancellations, returns, refunds and faulty products.

Where applicable, those policies form part of the terms governing your use of our Services.

Nothing in those policies or these Terms is intended to limit any statutory rights that cannot legally be excluded.

3. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, Services, website, technology or legal requirements.

The updated version will be published on this website together with a revised "Last updated" date.

Where required by law, we may notify customers of material changes.

Changes to these Terms will not retrospectively alter the terms applicable to an order that has already been accepted and confirmed, unless the change is required by law or agreed with you.

4. Acceptable Use

You must use our website lawfully and responsibly.

You must not:

• Use the website for fraudulent or unlawful purposes;
• Provide false or misleading information;
• Attempt to access another person's account or information without authorisation;
• Interfere with the security or operation of the website;
• Introduce viruses, malware or other harmful code;
• Attempt to gain unauthorised access to our systems;
• Copy, scrape or extract website content using automated means without our permission;
• Infringe intellectual property rights;
• Publish or transmit unlawful, threatening, abusive, discriminatory or harmful content; or
• Use the website in a manner that could damage UN1K, our customers or third parties.

We may restrict or suspend access where reasonably necessary to protect our website, customers, business or systems, including where there has been a serious or repeated breach of these Terms.

Nothing in this section prevents you from exercising your legal rights or remedies.

5. User Reviews and Other Content

Certain areas of our website may allow customers to submit reviews, photographs, comments or other content ("User Content").

You must not submit content that:

• Is unlawful, abusive, threatening or discriminatory;
• Contains personal information belonging to another person without appropriate permission;
• Infringes copyright, trademark, privacy, publicity or other rights;
• Contains spam, unauthorised advertising or misleading information;
• Contains malicious software; or
• Is unrelated to the product or service being reviewed.

By submitting User Content, you confirm that you have the necessary rights and permissions to submit that content.

You grant UN1K a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, adapt and publish User Content for purposes connected with our business, including displaying customer reviews and promoting our products.

This licence does not transfer ownership of your User Content to UN1K.

We may remove or moderate User Content where reasonably necessary, including where it violates these Terms, applicable law or the rights of others.

Nothing in this section permits us to use personal information in a manner inconsistent with our Privacy Policy or applicable data protection law.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the store, maintain security, remember preferences, analyse website performance and understand how visitors interact with our Services.

Depending on the type of technology used, this may include information relating to:

• Browser type;
• Device type;
• IP address;
• Pages and products viewed;
• Language preferences;
• Shopping activity;
• Website interactions; and
• Technical and statistical information.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

You may manage cookies through your browser or through the cookie-management tools made available on our website.

Disabling certain cookies may affect some website functionality, including shopping cart, account or checkout features.

For further information, please refer to our Privacy Policy.

7. Intellectual Property

Unless otherwise stated, the content and materials available through our website, including:

• Text;
• Product descriptions;
• Photographs;
• Images;
• Videos;
• Logos;
• Trademarks;
• Trade names;
• Graphics;
• Website design;
• Layouts;
• Software;
• Product information; and
• Other materials

are owned by UN1K or used by us under appropriate rights or licences.

Your use of the website does not transfer ownership of any intellectual property to you.

Unless permitted by law or expressly authorised by UN1K, you must not:

• Copy;
• Reproduce;
• Modify;
• Distribute;
• Publish;
• Sell;
• Commercially exploit; or
• Create derivative works from

our website content.

Nothing in these Terms affects any rights you may have under applicable intellectual property law.

8. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, measurements, specifications and other product information are accurate and up to date.

However, photographs and colours may appear differently depending on your device, screen settings, lighting conditions or other technical factors.

There may also be minor variations between individual products or production batches.

Product availability is subject to stock levels.

Prices, products, promotions, discounts and other commercial conditions may change from time to time.

However, changes made after an order has been accepted will not affect the agreed price or other contractual terms applicable to that order, except where permitted or required by law.

9. Orders and Contracts

When you place an order through our website, you are making an offer to purchase the selected products.

An automated order confirmation may acknowledge that we have received your order. This does not necessarily mean that your order has been accepted.

A contract for the purchase of products will be formed when we accept your order, unless otherwise stated during the checkout process.

We may be unable to accept an order in certain circumstances, including where:

• A product is unavailable;
• There is an obvious pricing or product description error;
• We reasonably suspect fraudulent activity;
• We are unable to obtain payment authorisation; or
• Delivery to the selected destination is unavailable.

If we cannot accept an order after payment has been made, we will provide an appropriate refund in accordance with applicable law.

10. Prices and Payment

Prices displayed on our website will be presented in the applicable currency and, where required by law, will include applicable taxes or clearly identify any additional charges.

Before completing your purchase, you will have an opportunity to review the applicable price and any additional delivery charges.

Payment must be made using one of the payment methods made available during checkout.

Payment processing may be carried out by third-party payment providers.

We do not generally store complete payment card details where those details are processed directly by our payment providers.

11. Delivery

We will provide applicable delivery information during the purchase process.

Delivery dates and estimated delivery times may vary depending on the destination, shipping method, carrier and other circumstances.

We will take reasonable steps to arrange delivery within the applicable timeframe.

Where a specific delivery period or date is legally required, your statutory rights will apply.

If an order is delayed, lost or otherwise affected by circumstances beyond our reasonable control, we will take reasonable steps to assist you.

Nothing in these Terms limits your statutory rights relating to delivery.

12. Returns, Cancellations and Refunds

Consumers purchasing online may have statutory cancellation rights under applicable UK law.

Further information about cancellations, returns, refunds and faulty products is provided in our Returns & Refunds Policy.

Nothing in these Terms limits or excludes your statutory rights, including rights relating to faulty, misdescribed or unsuitable goods.

13. Consumer Rights

If you are a consumer in the United Kingdom, your purchase is subject to mandatory consumer protection legislation, including, where applicable, the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Goods supplied to consumers must generally be:

• As described;
• Of satisfactory quality; and
• Fit for purpose.

These rights cannot be excluded or reduced by contractual terms. GOV.UK+1

Depending on the circumstances, you may have rights to reject goods, request a repair or replacement, obtain a price reduction or receive a refund.

For more information, please refer to our Returns & Refunds Policy.

14. Third-Party Services and Links

Our website may contain links to or integrations with third-party services, including:

• Payment providers;
• Shipping providers;
• Social media platforms;
• Advertising platforms;
• Analytics providers;
• Search engines;
• Technology providers; and
• Other external services.

Third-party services may have their own terms and privacy policies.

We are not responsible for third-party websites or services that we do not control.

However, nothing in this section limits any rights you may have against UN1K under applicable law.

15. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted or completely free from technical errors.

The website may occasionally be unavailable due to:

• Scheduled maintenance;
• Security updates;
• Technical failures;
• Server or hosting problems;
• Network failures;
• Updates or improvements; or
• Circumstances outside our reasonable control.

We may modify, suspend or discontinue parts of the website where reasonably necessary.

Where an interruption affects an existing order or contractual obligation, we will continue to comply with our applicable legal obligations.

16. Disclaimer and Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under UK law.

This includes liability for matters such as:

• Death or personal injury caused by negligence;
• Fraud or fraudulent misrepresentation;
• Faulty or misdescribed goods;
• Breach of mandatory consumer rights; or
• Any other liability that cannot legally be excluded or limited.

Subject to the above, we are not responsible for losses that:

• Were not reasonably foreseeable when the contract was formed;
• Are caused solely by circumstances outside our reasonable control; or
• Result from your misuse of our website or failure to follow reasonable instructions.

Nothing in this section affects any statutory rights or remedies available to consumers.

17. Events Outside Our Reasonable Control

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, war, terrorism, strikes, government actions, widespread technical failures, major interruptions to transport networks, or failures of third-party infrastructure.

Where such an event affects an order or our ability to perform our obligations, we will take reasonable steps to minimise the impact and keep you informed where appropriate.

This provision does not remove any rights you may have under applicable consumer law.

18. Privacy and Personal Information

Your use of our Services is also subject to our Privacy Policy.

We process personal information in accordance with applicable data protection legislation, including applicable UK data protection laws where relevant.

Our Privacy Policy explains how we collect, use, disclose and protect personal information.

19. Complaints and Customer Support

If you have a question, complaint or concern regarding our website, products, orders or these Terms, please contact us at:

support@un1kstore.com

We encourage customers to contact us first so that we can try to resolve any issue directly.

Nothing in this section prevents you from exercising any legal rights or submitting a complaint to an appropriate regulatory or consumer protection authority.

20. Governing Law and Consumer Rights

These Terms are intended to operate in accordance with applicable UK consumer protection law when you purchase from UN1K as a consumer in the United Kingdom.

If you are a consumer living in the United Kingdom, nothing in these Terms is intended to deprive you of the protection provided by mandatory provisions of the law applicable to you.

Where permitted by applicable law, Brazilian law may apply to matters concerning UN1K's corporate status, internal affairs and matters that are not governed by mandatory UK consumer protection legislation.

Any contractual provision that is found to be invalid or unenforceable will be interpreted or severed to the minimum extent necessary, without affecting the validity of the remaining provisions.

21. Fair and Transparent Terms

These Terms are intended to be fair, transparent and written in clear language.

Nothing in these Terms is intended to create a significant imbalance between UN1K and consumers or to restrict rights that cannot legally be restricted.

If any provision of these Terms is found to be unfair or unenforceable under applicable consumer protection law, that provision will not affect the consumer's mandatory statutory rights.

22. Entire Agreement

These Terms, together with our Privacy Policy, Returns & Refunds Policy and any other policies expressly incorporated into the purchase process, form the terms governing your use of our Services and your purchases from UN1K.

If a mandatory legal right conflicts with any provision of these Terms, the mandatory legal right will prevail.

23. Company Information

UN1K LTDA
CNPJ: 62.293.792/0001-97
Registered in: Brazil
Address: Rua Abóbora, Curitiba, PR, 81590-100, Brazil
Customer Support: support@un1kstore.com

O que alterei para o Reino Unido

• Mantive o CNPJ 62.293.792/0001-97 e a identificação da UN1K LTDA.
• Removi a ideia de que a legislação brasileira prevalece sobre o consumidor britânico. Essa redação seria problemática, porque o Consumer Rights Act 2015 protege direitos que não podem ser simplesmente afastados por contrato. GOV.UK+1
• Incluí expressamente o Consumer Rights Act 2015 e o Consumer Contracts Regulations 2013.
• Ajustei a parte de responsabilidade. No Reino Unido, termos que tentem excluir responsabilidade por produtos defeituosos, produtos não correspondentes à descrição ou lesões, por exemplo, podem não ser exigíveis. GOV.UK
• Ajustei a alteração dos termos para evitar uma cláusula excessivamente unilateral. A orientação atual da CMA destaca que termos devem ser fair, transparent and clear, e que alterações unilaterais sem justificativa válida podem ser problemáticas. GOV.UK+1
• Mantive uma cláusula de governing law que preserva a estrutura brasileira da empresa, mas sem tentar retirar os direitos obrigatórios do consumidor britânico.
• Separei Terms of Service de Returns & Refunds, o que deixa o conjunto de documentos mais profissional para uma loja Shopify.